Office (704) 821-1212

Emergency Service Line (704) 993-7091

3904 - B Sardis Church Rd., Monroe, NC 28110

Email Address:  Servicetech@americafirstheating.com

"Building Relationships....One Customer at a Time" 

Frequently Asked Questions

 

Q: I heard that I can no longer get the refrigerant for my unit.  Is this true?
A: Under the terms of the Montreal Protocol, the US agreed to meet certain obligations by specific dates that will affect the residential heat pump and air-conditioning industry.

Click here to see the Phase-out Schedule for HCFCs including  R-22

 


Q: What does SEER mean?
A: SEER - Seasonal Energy Efficiency Rating is similar to gas mileage in a car.  The higher the number, the more efficient the system is.  If you currently have a 10 SEER system, the new efficient systems are 14 SEER.  That means your NEW system will run 40% more efficient than your old system.

This will save you 40% more NOW on your operating costs than before.

Click here to see a diagram.


Q: My technician has told me that I need a new 5 microfarad capacitor.  What does this mean?
A: A capacitor's storage potential, or capacitance, is measure in units called farads.  A 1-farad capacitor can store one coulomb (coo-lomb) of charge at 1 volt.  A coloumb is 6.25e18 (6.25*10^18 or 6.25 billion billion) electrons.  One amp represents a rate of electron flow of 1 coulomb of electrons per second, so a 1-farad capacitor can hold 1 amp-second of electrons at 1 volt.

For more information click on a capacitors on the right.


Q: What is the purpose of transformers?
A:  Electrical transformers exist in our everyday life for the transformation of electricity from high voltage into low voltage.  They can also act in the opposite way to step up voltage.  The most common type of transformer is the one that is hanging on the pole or on a pad from the power company that brings electricity into your home.

For more information click on transformers to the right.